Lifecycle Management
After listening carefully to our customers' unique project requirements, Segovia follows a structured, end-to-end “Plan, Build, Manage, and Evolve” lifecycle framework based on open provisioning and the Service Oriented Architecture (SOA) model.
Segovia Lifecycle Management Solutions include:
We understand that the exchange and analysis of information allows for critical decision making. At the onset of any project, we apply our vast and varied experience in determining an appropriate solution for your specific requirements. Our Program Managers – certified Project Management Professionals (PMP) by the Project Management Institute (PMI) – work closely with you during the development phase, and provide support throughout solution implementation and deployment, including:
- Implementation Planning
- Concept
- Requirements Definition
- Solution Development
- Implementation and Deployment
- Support and Maintenance
- Improvement and Technology Refresh
Our custom application for Service Level Management and Reporting delivers Key Performance Indicators (KPIs) and Key Performance Parameters (KPPs) that facilitate trending analysis, Service Level Agreements (SLAs) and quality plans. Post-implementation, our configuration management, 24/7/365 support, and secure, web-based network monitoring tool provide you with instant project information at any time.