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CUSTOMER CARE

Network Operations Security Center

Delivering Superior Network Management

Network Operations Security Center

Segovia’s Network Operations Security Center (NOSC) is a fully secure, state-of-the-art facility that operates 24/7/365. Manned by highly trained IP and RF engineers, we continuously monitor and tune the Segovia network to ensure optimal performance.

Equipped with the latest real-time hardware and software tools, the Segovia NOSC enables customer-care and network-management professionals to:

  • Control and modify satellite and terminal configurations
  • Commission, activate, and deactivate remote terminals anywhere in the world
  • Diagnose trends and troubleshoot all network and system-related problems
  • Effectively manage Segovia’s One-Stop, One-Call Customer Care program